You must make sure that you have an active data connection. The messaging app also has advised its users to notify the people in their address book that your number has been changed for a seamless experience’ *I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.According to WhatsApp, even if you have changed your number, you will still be able to access your chat history as long as you continue using the same phone. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them. While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. INCLUDED IN EACH POST FOR CLARIFICATION_ Also, you have received multiple notifications advising you of the valid international charges that yo are incurring. AT&T never said they would give free calls through WhatsApp. I see that many other uses have had a similar issue:ĪT&T can you sort this out and stop ripping me WhatsApp is the one advertising that you can make free international calls with it. Voice calling uses your phone’s Internet connection rather than your cellular plan’s voice minutes. "Voice Calling lets you call your contacts using WhatsApp for free, even if they’re in another country. EVEN THOUGH they USE data and not AT&T cell towers.
for some reason, AT&T is registering these calls as international calls. I have international calls barring on in case AT&T ever thought I was trying to make an international call.Īnnoyingly I suspect it is due to Whatsapp calling. This is the fourth time that I have received a notification that my AT&T account is being billed over 100 dollars for making international calls.
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